Accident Claims Management endevour to offer you the highest quality in professionalism and reliability when dealing with you and your claim. Our clients are our highest priority at Accident Claims Management and any problems that do occur will be indetified immediatley and dealt with in the strictest of confidence.
Where can I make my complaint heard ?
You can register your complaint with the principal consultant at Accident Claims Management via the following;
- By telephone 0191 500 0247
- By e-mail to info@ac-management.co.uk
- By post, to our address
- In person, where you can see the consultant at our branch.
Once the complaint has been logged, we will contact you immediatley and act quickly to resolve the problem that has been brought to our attention.
If the complaint has not been dealt with after 8 weeks of initial contact , you can refer the complaint and contact ;
Claims Management Regulator
57-60 High Street, Burton Upon Trent,
Staffordshire, DE14 1JS
info@claimsregulation.gov.uk
Tel: 0845 4506858
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